How To Exchange An Item
Your item must be in its original unused condition to be exchanged including tags and hygiene sticker attached, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
You may exchange for a different size or colour of the same value, unless the difference of the new item is paid. You will have to cover your return shipping cost.
1. Please email firstname.lastname@example.org to request an exchange and we will assign you an exchange #.
2. Mail your exchange item to: (Address will be given upon request)
3. Include in your package a signed letter stating the reason for your exchange and the original email receipt.
Depending on the reason for exchange there may be an additional cost. Overseas exchanges must cover there own return shipping and include a $19fee.
Unfortunately Saada does not offer refunds and is an exchange only policy.